CONFIDENTIALITY AND PERSONAL INFORMATION PROTECTION POLICY

SLY Foods places the utmost importance on the confidentiality and protection of personal information collected through technological means. We collect, use and disclose personal information on a daily basis for the purpose of providing our services. Confidentiality is of the utmost concern to us. We therefore adhere to the highest ethical standards when handling all information, particularly personal information.

This Privacy Policy is intended to help you understand our practices regarding the collection, use, disclosure and retention of personal information. By providing us with personal information (through our website, by completing an event registration form by email, in person or by telephone), you agree to the processing of your personal information in accordance with this Privacy Policy, and you authorize SLY Foods , its third parties and service providers to process your personal information for the purposes set out below.

This Privacy Policy does not apply to third party websites that may be accessed by clicking on links on this Website, SLY Foods is not responsible for such third party websites. If you follow a link to a third party website, that website will have its own privacy policies that you should review before submitting any personal information.

WHAT PERSONAL INFORMATION DO WE COLLECT?

We may collect and process different types of personal information in the course of our business and provision of services, including:

professional and/or personal contact information, such as first name, last name, address(es), email address(es), date of birth and telephone number(s);
marketing information and communication preferences, as well as related information such as dietary preferences, comments and survey responses;
information relating to the organization's contribution history, participation in events, billing and financial information, such as a billing address, bank account information or payment data;
service-related information, such as details about services we have provided to you;
information about your professional title, your family ties;
recruitment-related information, such as a resume, education and employment history information, details of professional affiliations and other information relevant to a recruitment;
website usage information and other technical information, such as details about visits to our websites, your interaction with our online advertising and content, or information collected through cookies and other tracking technologies;
any other personal information provided. Please note that if you provide us with personal information about other individuals (such as your customers, directors, officers, shareholders or beneficial owners), you must ensure that you have properly notified them that you are providing us with their information and have obtained their consent to such disclosure;
where applicable, evidence of consent given to us (date, time, means), in circumstances where such consent is necessary for the processing of personal information;
Credit card information will be used only for payment purposes if applicable. It will be retained for the time necessary to provide services and will not be used for any other purpose, either by our financial service providers or by us.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect your personal information from you and through our interactions with you as follows:

When registering for events, training courses and newsletters;
When purchasing online if applicable;
When creating an account;
During the provision of services to you;

We also collect publicly available information, including from public platforms, including our website.

HOW DO WE USE PERSONAL INFORMATION?

We may use personal information in any of the following ways, with your consent or, where applicable, on another legal basis. In each case, we indicate the purposes for which we use your personal information:

In order to provide our services and for the conduct of our business, to administer and perform our services, including to carry out our obligations arising from any agreement entered into between you and us.
To make our websites easier to use and to ensure that content is relevant to you and to ensure that content from our websites is presented in the most effective manner for you and for your device.
For marketing and business development purposes – to provide details of new services, information about developments in our organisation and industry and invitations to seminars and events where an individual has opted in to receive such information.
For research and development purposes (including from a security perspective) – to conduct analyses to better understand our customers’ service and marketing requirements and to better understand our organization and develop our services and offerings.
For recruitment purposes – to enable us to process job applications and assess whether an individual meets the requirements of the role for which they may apply.
In order to meet our legal, regulatory or risk management obligations.
To prevent fraud and/or carry out other background checks that may be required from time to time by applicable law or regulation and/or best practices (if false or inaccurate information is provided or fraud is identified or suspected, information may be passed to fraud prevention agencies and may be recorded by us or by such agencies). Where we process special categories of personal information, we may also rely on important public interest considerations (prevention or detection of crime) or legal claims;
To enforce our rights, to meet our legal or regulatory disclosure obligations, or to protect the rights of third parties.
To ensure that we are paid – to recover payments owed to us and, where appropriate, to enforce such recoveries by using debt collection agencies or taking other legal action (including taking legal action).
In order to reorganize or change our organization – if we undertake a reorganization (for example, by merging, consolidating or transferring part of our mission), we may need to transfer some or all of your personal information to an applicable third party (or its advisors) as part of any due diligence process or transfer to that reorganized entity or third party for the same purposes as those set out in this Privacy Policy or for the purposes of analyzing any proposed reorganization. We will take all possible steps in such a situation to ensure the protection and security of your personal information.

WHO DO WE SHARE PERSONAL INFORMATION WITH?

employees for the purposes of recruiting human resources, volunteers and for the purposes of soliciting financial or other contributions;
third party service providers and/or partners, including those who provide us with online payment services, database analysis, websites, application development, hosting, maintenance and other services. These third parties may have access to or process personal information in connection with the services they provide to us. We limit the information we provide to these service providers to that which is reasonably necessary to enable them to perform their functions, and our contracts with these service providers require them to maintain the confidentiality of this information;
government authorities and law enforcement agencies when required to do so by applicable laws. For greater certainty, we may disclose personal information and other information if we are required to do so by applicable law, including tax laws, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, in response to a court order or a government subpoena or search warrant, or otherwise to cooperate with such government authorities and law enforcement agencies.

We will only use personal information for the purpose of achieving the primary purpose and applicable legitimate purpose for which it was collected, or for purposes compatible with that primary purpose.

When you visit our website, these third parties may use cookies, web beacons or other similar technologies on your hard drive to collect or receive information about your browsing on the website and elsewhere on the Internet. These technologies allow us to deliver relevant and targeted advertising based on your interests. You can review the cookies and delete them if you wish. You therefore have full control over them. We advise you to refer to your browser settings to make the appropriate changes.

If you want third-party sites to store cookies on your hard drive for the purpose of providing you with targeted advertising, you can enable this option.

HOW LONG DO WE KEEP PERSONAL INFORMATION?

We will only retain personal information for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal and regulatory obligations.

ACCESS AND SECURITY

Your personal information is stored using secure solutions.

Before disclosing personal information to a third party, we contractually require that the third party take necessary steps to protect that information.

Only our employees who need access to your personal information in the course of their duties will have access to it. These employees have been trained to handle this information appropriately and in accordance with our strict confidentiality standards. We make every reasonable effort to prevent the loss, misuse, unauthorized disclosure, alteration or destruction of information.

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate physical, technical and administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, misuse or any other unlawful processing of personal information in our possession. We have taken steps to ensure that only those personnel who have access to your personal information have a business need to know or whose job duties reasonably require the knowledge of the information.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit or provide to us, and you do so at your own risk. Nor can we guarantee that such information will not be accessed, obtained, disclosed, altered or destroyed by breach of our physical, technical or administrative safeguards.

If a confidentiality incident occurs involving your personal information, we undertake to notify you as soon as possible. We will take reasonable measures to reduce the risks of harm being caused and to prevent new incidents of the same nature from occurring.

YOUR RIGHTS

You have the ability to refuse, modify, review and request deletion of your shared data. If you have any questions or concerns, wish to exercise your rights or wish to file a privacy complaint, please contact the Privacy Officer:

SLY Foods

Sylvain Karpinski

72-195 Brissette Street

Sainte-Agathe-des-Monts QC J8C 3S4

HOW DO WE UPDATE THIS PRIVACY POLICY?

We may change the content of our websites and our use of cookies without notice and, accordingly, our Privacy Policy and Cookies Policy may be amended from time to time in the future. We therefore encourage you to review them each time you visit the website to stay informed about how we treat personal information.

This policy was last updated on October 24, 2024.

COOKIE AND PIXEL USE POLICY

In order to provide an optimal browsing experience on our site, we use cookies. These files are used for various purposes, for example, to dynamically adapt the content of the site to your browsing habits.

CONSENT

By using our website you consent to the use of cookies in accordance with this cookie policy. You will have seen an invitation to do so when you first visit this website;

DISABLE COOKIES

Where the organisation setting the cookie offers an automatic opt-out tool for that cookie(s), we will indicate the name of that organisation, the category of cookies it is setting and a link to its automatic opt-out tool. In all other cases, we will indicate the name of the cookies themselves and their source as of the date of this Cookie Policy so that you can easily identify them and opt-out if you wish using your browser controls.

If you do not accept the use of these cookies, please disable them by following the instructions for your browser set out at the following site (All About Cookies) or use an automatic deactivation tool, if available. However, some services will not function as well if cookies are disabled.

After your initial visit to this website, we may change the cookies we use. This Cookie Policy will always let you know who sets cookies, for what purpose and how to disable them if you check it from time to time.

WHAT TYPES OF COOKIES ARE USED

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and access its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.

Performance cookies

We use analytics cookies to analyze how our visitors use our websites and to monitor website performance. This helps us ensure a high-quality experience by personalizing our offering and quickly identifying and correcting any issues. For example, we may use performance cookies to track which pages are most popular, to determine which method of linking between pages is most effective, and to determine why certain pages receive error messages. We may also use these cookies to target articles or services on the site based on their relevance to you based on your use of the website. We or our vendors do not associate the information collected by these cookies with your personal information.

Website Functionality Cookies

We use cookies to provide you with certain functionality. For example, to remember choices you make (such as your user name, language or region) or to recognize the platform from which you access the site and provide enhanced, more personal features. These cookies are not used to track your browsing activity on other sites.

Targeting cookies

Targeting cookies (or advertising cookies) collect information about your browsing habits and are used to better target advertising to you and your interests. They are used by services provided by third parties, such as the Like or Share buttons. The AddThis cookies mentioned above are also examples of targeting cookies. Third parties provide these services in exchange for recognizing that you have visited our website.

When you use the LinkedIn, Facebook or other available sharing buttons, you will be directed to a page controlled by those companies, which may place cookies (including targeting cookies), and you will be subject to the cookie policies of LinkedIn, Facebook or other relevant website, respectively.

Use of IP addresses and web logs

We may also use your IP address and browser type to help diagnose problems with our server, to administer our website, and to improve our service to you. An IP address is a numerical code that identifies your computer on the Internet. Your IP address may also be used to gather broad demographic information.

We may perform IP address checks to establish the domain you are coming from (e.g. google.com) to get a better picture of our user demographics.

Information from these types of cookies and technologies is not combined with information about you from any other source and will not allow your identity to be established.

Invisible pixels in HTML emails and webinars

Our marketing emails contain a unique campaign-specific “pixel tag” that notifies us when our emails are opened and, in combination with other technology, tracks clicks on links in the email. We may use this information for a variety of purposes, including determining which of our emails are of most interest to you and asking users who do not open our emails if they wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not want the pixel to be downloaded to your device, you should choose not to click on any links we send you. This information may be linked to your personal identity.

THE COOKIE POLICY DOES NOT COVER THIRD PARTY WEBSITES

Please note that this Cookie Policy does not apply to, and we are not responsible for, the privacy practices of third party websites that may be linked to or accessible from this Website.

CHANGES TO COOKIE POLICY

This policy was last updated on October 24, 2024.

CONFIDENTIALITY AND PERSONAL INFORMATION PROTECTION POLICY

SUBSCRIBE TO OUR NEWSLETTER

SUBSCRIBE
TO OUR NEWSLETTER